Last Updated: July 18, 2025
https://u65.nationalseniorbenefits.org/ and its operations are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy describes our practices regarding the use, disclosure, and protection of personal information collected through:
- Our website, https://u65.nationalseniorbenefits.org/, and any other websites or mobile apps we operate where this Privacy Policy is posted or linked (collectively, the “Digital Properties”);
- The delivery of our products and services to our customers;
- Our business development and marketing activities;
- Our other offline business interactions.
We refer to all these platforms collectively as the “Services.” This Privacy Policy defines “personal information” as any data that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. We encourage you to review this Privacy Policy to understand our practices regarding information handling. If you are a California resident, please click here for additional information about your rights. Review our Financial Privacy Disclosure for details on how we handle financial information.
Personal Information We Collect
We may collect or obtain information about you in several ways, including directly from you, automatically through your interactions with the Digital Properties, and from third parties. Here are more details:
Information You Provide: When you engage with our Digital Properties or interact with us in other ways, such as contacting customer service or requesting information, we collect the information you provide. This may include:
- Contact details like your name, address, telephone number, and email address;
- Identifying details like your Social Security number, date of birth, and other similar information;
- Records of our communications, including emails and phone conversations;
- Your preferences for receiving marketing communications;
- Any additional information you choose to provide, such as responses to surveys or participation in promotions.
Automated Information Collection: When you visit the Digital Properties, we and our service partners may use cookies, pixels, web beacons, and other tracking technologies to collect information automatically. This might include:
- Device and connectivity information such as your IP address and details about your browser or operating system;
- Usage details such as your navigation on the Digital Properties, including what pages you visit and the links you click, as well as the dates and times of your visits.
Use of Analytics: We utilize third-party analytics tools, such as Google Analytics, to understand how our Digital Properties are used and to improve their effectiveness. Visit Google’s privacy page to learn about their data practices and how to opt out.
Interest-Based Advertising: We engage in interest-based advertising and work with third-party advertising partners to serve you targeted ads based on your browsing history. You can adjust your advertising preferences through your device or browser settings, or by visiting advertising industry opt-out tools provided by networks like the Digital Advertising Alliance.
Site Recording Technologies: We use third-party technologies to record and analyze user sessions on our Digital Properties to enhance user experience and optimize our service offerings.
Chatbot Technology: We employ chatbots to provide customer support and gather user feedback. Conversations with our chatbots may be recorded and analyzed to improve service quality.
Information from Third Parties: We may receive additional information about you from third parties such as credit bureaus and marketing partners. This information helps us enhance our services, tailor our communications, and better serve your needs.
Combining Information: We may combine the information we receive from you with information obtained from other sources. This comprehensive view allows us to offer personalized services and content that may interest you.
How We Use Your Information
We use the collected information to:
- Provide and manage our Services;
- Communicate with you, respond to inquiries, and meet your requests;
- Send you marketing and promotional materials;
- Conduct research and analytics to improve our offerings;
- Enhance website security and protect against fraud;
- Comply with legal obligations and respond to legal requests.
Disclosure of Personal Information
We may share your information with:
- Our affiliates for internal business purposes;
- Service providers who perform services on our behalf;
- Partners in financial, marketing, and technological sectors;
- Legal and government authorities when required by law or in response to legal processes;
- Other parties in connection with corporate transactions such as mergers or acquisitions.
Your Choices and Rights
You have certain choices regarding the use and disclosure of your information:
- Marketing Communications: You can opt-out of receiving marketing emails from us by using the unsubscribe link within each email.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings.
- Interest-Based Advertising: Opt-out of targeted advertising by visiting the Digital Advertising Alliance or Network Advertising Initiative.
- Access and Update Your Information: You can request access to and the correction of your personal information through our customer service channels.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at: (855) 375-8282
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.